Norce Academy

User Fundamentals

To run a successful e-commerce business, you need full control over your product data, pricing, and campaigns. The User Fundamentals training is designed to give you the knowledge and confidence to work efficiently in Norce Commerce’s Admin tool.

This course is ideal for users and super users, but if you’re a business consultant, project manager, solution architect, or work in technical presales, you’ll also gain valuable insights into how to manage products, pricing, and promotions within Norce Commerce.

Starting in 2025, we’re introducing a new two-part format, making it easier to absorb the content and apply what you’ve learned. The course is split up into two afternoon sessions. Each session starts at 13:00, allowing you to balance training with your daily work.

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Get to know the functional side of Norce Commerce

Whether you're new to Norce Commerce or want to sharpen your skills, this course will help you work more efficiently and strategically within the platform.

By the end of the training, you’ll be able to

  • Manage products – import, create, enrich, and maintain product data
  • Set up and control pricing across different markets, channels, customers, and companies
  • Work with campaigns and promotions to drive sales
  • Understand shopping processes and how they function in Norce Commerce
2-Mar-12-2025-11-49-39-6631-AM

How it works

The training is held online via Microsoft Teams, allowing you to participate from wherever you are. You’ll receive a Teams link the day before the course starts.

The training is split into two afternoon sessions. Each session starts at 13:00 and runs for approximately 3 hours, with short breaks included.

All Norce Academy classes are designed to be interactive, so feel free to ask questions and engage with the content to get the most out of your training.

Agenda

       Part 1: Working with Products (13:00-16:00)
  1. Introduction to Norce Commerce – overview of the platform and its capabilities
  2. How to import, create, enrich, and manage products in the Admin tool

    Part 2: Managing Pricing, Campaigns & Shopping Processes (13:00-16:00)
  3. Setting up and managing pricing and price lists for different markets, channels, customers, and companies
  4. Creating and handling promotions and campaigns
  5. Managing shopping processes and understanding how they function within Norce Commerce
1-Mar-12-2025-12-14-39-8852-PM